9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. So if Vincent shows up just know everything will be okay. service and support that you can rely on in any weather! BBB reports on known marketplace practices. They don't cover items that are expensive and break. Unbelievably professional and courteous business all around. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. Yes, Petro Home Services offers emergency services. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. The company delivered oil even though there was lots of snow. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. TERRIBLE!!! Save the money with fuel and hire technician for service when needed. Our educations resources are focused on home services, including generators, safety tips, And that's the Petro promise. This was the ceiling price we were quoted in summer 2022. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. expression. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). He Service was taken care of quickly. Rude representatives refused to provide supervisors' contact info. Stewart is an expert at this and he has an amazing amount of knowledge. Our experts make it their mission to understand your home and the people in it. They would not deliver, they would let you run empty. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. Please potential customer of Petro do not use this company. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . They are a higher price than anyone else. Hence the high price. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. Need to file a complaint? Why is Petro Oil So Expensive It all comes down to the plans that they are offering their customers actually. Had our heat back in no time. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Well start sending you the news you need delivered straight to you. Not only was he courteous and very knowledgeable about the problem, but he was also able to BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Service call was under contract so no charge for the call. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. fix it quickly, which we really appreciated with outside temperatures so low. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. Petro Home Services | Home Heating Oil, Propane, and AC Services. They called at 2 and said they couldn't make it. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. Petro Home Services. Petro Holdings serves customers throughout the United States. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. It was an electrical connection that was causing my lack of heat. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. That's the Petro promise. Well its now been 24 hours later and several phones later with no email with my receipt. Customer Reviews are not used in the calculation of BBB Rating. No, Petro Home Services does not offer free project estimates. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. That's peace of mind. I would use them again. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. heating & air conditioning/hvac, plumbing, heating oil companies. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. I was told what the payment would be based on what I had used in oil the previous year. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. 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The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. All backed by around-the-clock I have to give a star and giving this company one is is way too much. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. Enjoy reading our tips and recommendations. It is derived during fractional distillation process and has a translucent liquid form. Maybe I need a better home address. I left the company. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. BBB Business Profiles are subject to change at any time. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. How to Market Your Business with Webinars. PERIOD. BBB Business Profiles may not be reproduced for sales or promotional purposes. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. Petro = petroleum gasoline. According to the tenant, it was just an annual service visit. Unsubscribe at any time. There was no cost, we have a contract with them. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. $60K-$65K Per Year (Employer est.) We value your privacy. We're the only name you need to know for all your heating, cooling and other home comfort. Might convert to gas. from Massachusetts to Virginia. Customer Service Supervisor. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. Get oil when you need them without contract. It was covered under my Service contract. Thats the Petro promise. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. Their delivery was on time. I've been happy with them. Couldn't ask for more. Petro has always been dependable. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. Sign up to receive our free weekly newsletter. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. I used Petro Heating and Air Conditioning Services to fix something. They are constantly breaking appointments, One appointment was from 8-12. I use and would recommend them to anyone. A link has directed you to this review. 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Who is the CEO of Petro home services? Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! It did not make sense since there was no problem before his arrival. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. The finished basement smell terrible as well. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you I had to call every time to get it. Air conditioning services and equipment to keep you cool. K.W. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. indoor air quality, and more to improve your lifestyle. I called them first because some neighbors use Petro and are generally happy. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. BBB Business Profiles generally cover a three-year reporting period. Technician was knowledgeable and thorough. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. are looking for before you even pick up the phone. Clear price gouging. For example, in February, the cost was $3.20, and in October, it was only $2.90. Unsubscribe easily. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers Was told the tech would be out to today. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited.

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